The Travel Agents Association of Zambia ensures that its members:
- Consider all guidelines or proposed guides brought to TAAZ’s attention by members or otherwise, affecting or likely to affect the travel industry and to take such action as considered to be in the interests of members.
- Professional delivery of service and ethics in our members in their day to day conduct of business with the public sector.
- Play a vital role in the international community of travel agents and Travel Agents’ Associations.
- To reflect the consensus of our members and present their views to all sectors of the public, the Government and the business community.
- To act on behalf of our members in deliberations and negotiations with other sectors of the travel industry.
- To consider and promote the highest standards of professionalism and ethics in our members in their dealings with the public and each other.
- Consider all guidelines or proposed guides brought to TAAZ’s attention by members or otherwise, affecting or likely to affect the travel industry and to take such action as considered to be in the interests of members.
